Accessibility Statement

Last updated: April 17, 2026

Target standard: WCAG 2.1 Level AA
Sellium is committed to ongoing conformance with the Web Content Accessibility Guidelines 2.1 at Level AA. This statement describes where we are today and what we're working on.

1. Our commitment

Sellium believes commerce tools should work for everyone. We design and build our marketing site, signup flow, admin panel, and customer-facing storefronts with accessibility in mind from day one, not as an afterthought.

This commitment includes:

2. Conformance status

This accessibility statement applies to the Sellium marketing site (sellium.app), signup flow, admin panel (/admin-site), platform admin (/platform), and the storefronts our customers build on Sellium.

Self-assessment, April 2026: We believe the marketing site and legal pages are largely conformant with WCAG 2.1 Level AA. The admin panel and signup flow are partially conformant (see known issues below).

Honest disclosure: Sellium has not yet undergone a formal third-party accessibility audit. "Self-assessment" means our team has tested against the WCAG criteria to the best of our ability, but independent verification is planned before enterprise contracts that require it.

3. Measures we take

Design

Development

Content

4. Known issues & limitations

We aim to be candid about where we fall short. The following are known or suspected issues we are tracking and working on:

None of these prevent use of core commerce features, but we recognize they reduce the quality of the experience for some users and we are prioritizing fixes.

5. Compatibility

Sellium is designed to work with the following combinations. We test with the latest two major versions of each:

We do not officially support Internet Explorer. If you use assistive technology that isn't listed above and encounter issues, please tell us — we want to know.

6. Technical specifications

Accessibility of Sellium relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your device:

These technologies are relied upon for conformance with the accessibility standards used.

7. Feedback & contact

We welcome your feedback on the accessibility of Sellium. Please let us know if you encounter accessibility barriers:

Accessibility contact
Email: accessibility@sellium.app
Subject line: "Accessibility feedback" (so it reaches the right person quickly)

We try to respond within 2 business days. If you need urgent help accessing a specific feature, mention that in your email and we will prioritize.

If you don't receive a satisfactory response from the accessibility address, you can escalate to contact@sellium.app.

8. Enforcement & formal complaints

If you live in a jurisdiction with specific accessibility enforcement bodies (for example, the U.S. Access Board, the UK Equality and Human Rights Commission, or an EU member state authority implementing the European Accessibility Act), you have the right to contact them if you believe Sellium is not meeting applicable standards. We ask that you contact us first so we have a chance to address the issue directly.

9. Assessment approach

Sellium assesses the accessibility of its products using the following approaches:

10. Continuous improvement

Accessibility is not a one-time project. As we add features, refactor code, and onboard customers, we bake accessibility into our development process:

This statement will evolve. If you're reading this and something feels outdated, please let us know.